Refund policy

Bubbles & Lilies Refund Policy

Returns

Due to the nature of handmade bath and body products, we do not accept returns on opened or used items. We accept returns only for unopened products, incorrect items, or damaged items. Please contact us within 7 days of delivery if there is an issue with your order.

Refunds

If your item arrives damaged or incorrect, we will offer either a replacement or a refund to your original payment method. Refunds are issued once the issue is verified.

Exchanges

We do not offer exchanges at this time.

Order Issues

If your order arrives damaged, incorrect, or missing items, please email us within 7 days with:

• Your order number

• A photo of the issue

We will resolve it as quickly as possible.

Final Sale Items

Custom items, seasonal releases, and discounted products are final sale and not eligible for return or refund.